904 Tote Co. respects your privacy. This policy explains what information we collect, why we use it, and the choices available to you.
When you submit a reservation or change request, contact us, or arrange a rental, we may collect your name, phone number, email address, selected tote package, delivery and pickup addresses, requested dates, moving details, accessibility needs or other notes you choose to provide, and your acceptance of our policies and rental terms.
We use this information to respond to requests, confirm availability, coordinate delivery and pickup, prepare invoices and payment confirmations, communicate about your rental, provide customer support, and maintain appropriate business and rental records.
904 Tote Co. does not sell or rent your personal information. We may share only the information reasonably necessary with service providers that help us host the website, transmit form submissions, process payments, deliver communications, or maintain business records. We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, or business.
Information entered into our website forms is transmitted through a third-party form-delivery service to hello@904toteco.com. Please do not include sensitive financial, medical, or identity information in the notes fields.
We take reasonable measures to protect customer information from unauthorized access, disclosure, or misuse. No internet transmission or storage method can be guaranteed completely secure. We retain information only as long as reasonably needed to provide services, maintain business records, resolve disputes, or meet legal obligations.
Our website and the services that operate it may use essential cookies or collect limited technical information needed for security, performance, and basic site operation. 904 Tote Co. does not use the reservation form information to create third-party advertising profiles.
You may ask to access, correct, or delete personal information held by 904 Tote Co., subject to any information we must retain for legal or legitimate business purposes. You may also ask not to receive optional marketing communications.
Our rental services and website forms are intended for adults. We do not knowingly collect personal information from children under 18.
We may update this policy as our services or practices change. The revised policy will be posted on this page with an updated date.
For privacy questions or requests, email hello@904toteco.com or text 904.440.0935.